The Notary

Lovely place for a romantic getaway!

The Notary was such a warm welcome to Bruges and the lady on reception (Alise) was just wonderful. We had a really pleasant stay, if only we could have stayed more than one night that would have been perfect but it was a really nice treat for the one off experience. Thank you so much, Cara & Adam x

We had 5 nights in this wonderful hotel and were made to feel like royalty, nothing was too much to ask for! The room was incredible, every detail thought about and no expense spared. The two front of house ladies were exceptional and made us feel very welcome, particularly Els Pylyse, our stay would not have been the same without her! All the food was fantastic, although the bar and evening menu could have been slightly more diverse. The drinks menu was equally as good especially the cocktails but being in Bruges I would expect to see a few more beers on the menu. We will be returning

A difficult review to write. The hotel itself is stunning with beautifully designed rooms, and a great location. However, my stay was significantly marred by an experience with some members of staff that left me feeling unsafe. I have a severe nut allergy, which I made explicitly clear to staff. Unfortunately, my concerns were not taken seriously in a way that felt both careless and dangerous. When dining at the hotel’s restaurant for breakfast on the first morning, I was served nuts in two separate dishes, having reminded the staff of my nut allergy when I sat down, and again after I was served nuts in the first dish. The staff member casually advised me to ‘not eat the bit with nuts in’. I spoke to a staff member at Reception that evening about my surprise and concern at what had happened, as we were planning to eat at the hotel’s restaurant the following evening and this had made me incredibly wary. She was apologetic and reassured me that this would not happen again, promising I could speak directly to the chef the following day about my allergy. The chef, to his credit, was thorough and attentive, and my dinner that night went smoothly, with no issues. Breakfast the next morning was fine, and I felt reassured as the staff seemed to take my allergy seriously. However, on the third morning, the situation repeated itself. Despite reminding the staff once again about my nut allergy, I was served a charcuterie board covered in cashew nuts and walnut bread alongside my eggs. This was not only alarming but unacceptable. It’s hard to understand how such a basic request could be overlooked twice, especially after having already raised my concerns. While the hotel’s physical attributes are exceptional, the failure to properly handle a basic health concern has left a lasting negative impression. I sincerely hope the management takes this feedback seriously and works to ensure that future guests with allergies are given the care and attention they deserve.